Many online jewelry retailers do not accept returns. Some make the process tedious and difficult requiring authorization codes and downloadable return labels. We would like to show our commitemnt to customer service and satisfaction with our outstanding return and refund policy.

It is our passion that you or your gift recipient is completely satisfied with your purchase from Dolphin Jewelry, Inc. If for any reason you are not completely satisfied with any piece purchased, you may return the item for a full refund within 30 days from the date of shipment. A refund will be issued within 10 business days to the original credit card used for the purchase. Please allow one month billing cycle for the credit to appear on your credit card statement.

In order for a full refund to be granted, all items must be returned in unworn condition. “Unworn” means that there are no visible sign of wear on the item. Items that have been altered, resized or damaged in any way cannot be returned. Returns received where packages are not properly packaged or insured will be refused receipt.

EASY RETURN PROCESS:

Packaging and shipping: Place all original packaging in the box and be sure to insure the package for its full retail value. *For items less than $500.00, use UPS or FedEx.

All returns below $500.00 retail value should be sent to:
Dolphin Jewelry, Inc.
490 West County Rd.
Sugarloaf, Pa. 18249

For items above $500.00 retail value, please send registered, insured U.S. mail.

All returns above $500.00 retail value should be sent to:
Dolphin Jewelry, Inc.
P.O. Box 312
Sybertsville, Pa. 18251

If you have any questions, please feel free to email me personally at info@dolphinjewelry.com

Sincerely,
Danielle Dolak
President